What is your return policy?

• We accept returns within 30 days of purchase. Items must be unworn, in new condition, and in their original packaging. Sale items can only be exchanged, not refunded.

How long will it take to receive my order?

• Orders typically take 3-5 business days to process, and shipping times depend on your location. You’ll receive a tracking number once your order ships.

Do you ship internationally?

• Currently, we only ship to Canada. Shipping rates and delivery times may vary depending on the destination within Canada..

How can I track my order?

• Once your order has shipped, you will receive a tracking number via email. You can track your order through the courier’s website.

Can I change or cancel my order after placing it?

• Unfortunately, once an order is placed, it cannot be changed or canceled. Please double-check your order before submitting.

What payment methods do you accept?

• We accept major credit cards, debit cards, PayPal, and other secure payment options.

Are the items true to size?

• Our items generally fit true to size, but we recommend checking the size guide on each product page for specific measurements before ordering.

What should I do if I receive a damaged or defective item?

• If you receive a damaged or defective item, please contact us within 7 days of receiving your order with a photo of the issue, and we will assist you in resolving it.

How can I contact customer service?

• You can reach our customer service team via email at sales@ttaclothing.com or through our contact form on the website.

Do you offer gift cards?

• At this time, we do not offer gift cards. Please check back later for any updates on this feature.

Do you offer free shipping?

• Yes, we offer free shipping on orders over $250. For orders below that amount, standard shipping rates apply. Please refer to our shipping policy for specific details.

Can I use multiple discount codes on one order?

• We currently allow only one discount code per order. Please use the best available code to receive the maximum discount.

What if an item I want is out of stock?

• If an item you want is out of stock, it will be marked as “Not in Stock” on the product page. You can sign up to be notified when the item is back in stock.

How should I care for my clothes?

• Care instructions vary by item, and you can find them on the label of each garment. In general, we recommend following the care instructions for longevity.

Can I change my shipping address after my order has been placed?

• Unfortunately, once an order has been placed, we are unable to change the shipping address. Please double-check your details before confirming your order.